Zyppy Privacy Policy

1. Information We Collect

- Personal Information: Such as name, email address, phone number (only if you provide it voluntarily).

- Non-Personal Information: Such as device details, app usage data, crash reports, and analytics.

- Location Information: We may collect your device’s precise or approximate location even when the app is closed or running in the background to enable features such as order tracking, delivery updates, and nearby service detection. You can control location permissions from your device settings at any time.

2. How We Use Information

We use the collected information for:

• Providing and improving app services.
• Displaying relevant content or services based on your location.
• Live tracking of deliveries and drivers for better accuracy and efficiency.
• Communicating with users when needed.
• Enhancing security and preventing fraud.

3. Data Sharing

We do not sell or rent your personal data. Information may be shared only:

• When required by law.
• With trusted third-party services (such as payment gateways, analytics, or crash reporting tools) necessary to run the app.
• With location service providers strictly to provide map, navigation, delivery, or tracking-related features.

4. Data Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Background Location Usage

We may access your location in the background to ensure live tracking and delivery updates are accurate even when the app is not open. You can revoke background location access at any time in your device settings. If revoked, some features such as live tracking may not work properly.

6. Children’s Privacy

Zyppy is not designed for children under 13 years of age. We do not knowingly collect information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted here with the “Last Updated” date.